Schedule a Pickup with Li Laundry

What Should I Include in a Laundry Pickup Request?

A few details help us confirm availability and pricing quickly, usually in one call or reply during business hours.

• Address or ZIP code so we can confirm you are in our Suffolk County service area.
• Types of items: everyday clothing, bedding, towels, table linens, spa or clinic linens.
• Approximate volume: a rough estimate is fine, such as "two bags a week" or "linens for twelve tables."
• Frequency: one-time or recurring pickup and delivery.
• Special requests: hypoallergenic detergent, same-day turnaround, bulky items like comforters, or a special offer you would like to use.

How Does Scheduling a Laundry Pickup Work?

Scheduling takes four steps, and we confirm pickup and delivery timing in advance.

1. Send your request. Call (631) 636-5766 or use the form on this page.
2. Confirm availability and pricing. We review your details and confirm pricing before anything is scheduled.
3. Hand off your laundry at the agreed time.
4. Get it back clean and folded at the confirmed delivery time.

When can I reach the team, and is same-day service available?

We work Monday to Friday, 6am to 4pm, and are closed on weekends; messages sent outside these hours are answered the next business day. Same-day service is available, so call early in the day to confirm we can accommodate your location and load.

How Should I Prepare for My First Pickup?

Preparation takes only a few minutes.

• Empty all pockets and use securely closed bags.
• Separate special care items and point out stains.
• Avoid sealing damp items in bags for long periods.
• Set aside dry clean only items and mention them to us; they are not part of a standard wash-and-fold order.

What Happens After I Send a Request?

Our team reviews your details, contacts you to confirm availability, pricing and any offer that applies, and schedules a pickup time that works for you.

Can I update my request after sending it?

Yes. If your volume, items or preferred pickup day changes, call us before the pickup and we will update your order. Recurring customers can also adjust their schedule around holidays, travel or busy seasons.

Have a question first? Our laundry FAQs and services page cover the details.

Do You Set Up Business Laundry Accounts?

Yes. Li Laundry sets up recurring accounts for businesses with steady or high-volume laundry, with pickups planned around your operation.

• Restaurants and hospitality properties needing table linens and towels.
• Airbnb hosts and seasonal rentals turning over sheets and towels.
• Spas and massage therapists, chiropractors and physical therapy clinics.
• Groomers and veterinary clinics, plus camps and group housing.

What Should Businesses Include When Contacting Us?

Share your type of business, the items you use, typical weekly volume, preferred pickup days and any turnaround deadlines. With that, we can confirm a recurring schedule and pricing that fit your hours.

• Restaurants: weekly tablecloth, napkin and towel counts and your busiest services.
• Rentals: check-in and check-out pattern and the number of beds and bathrooms.
• Spas, clinics and pet care: number of treatment tables or grooming stations, and any detergent preferences.
• Camps and group housing: session dates, number of beds and how often bedding is changed.

Which Towns Can Request a Pickup?

Any home or business in our 19 town Suffolk County service area can request a pickup, and nearby addresses are welcome to ask. We serve Patchogue, Ronkonkoma and surrounding communities across western, central and eastern Suffolk County on the same Monday to Friday schedule.

Patchogue, North Patchogue, East Patchogue and Sayville in the east.

Ronkonkoma, Lake Ronkonkoma, Islandia, Bohemia, Holbrook, Holtsville, Lake Grove and Nesconset in the center.

Deer Park, North Babylon, North Bay Shore, Baywood, Islip Terrace, North Great River and Central Islip in the west.